Store information
Customer care
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Need help with an order?
Email sales@aupods.com with your order number and we’ll help. Shipping and returns information is below.
Contact
Get in touch
Contact us about an order, product information, availability or general enquiries.
Send us a messageOr email sales@aupods.com
Delivery
Shipping
The current delivery charge for Australian orders is shown below, and again in your order total before you pay.
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Delivery timeframes are not yet published. Contact us if you need an estimate before ordering.
Store policy
Returns
We do not accept returns or exchanges for change of mind. Your rights for faulty, damaged or incorrectly supplied goods under applicable Australian consumer law are not affected.
Store policy
Warranty
Consumer guarantees under the Australian Consumer Law apply to the products sold here, and manufacturer warranty information is published where a manufacturer provides it. If a product is faulty, damaged or materially not as described, contact us with your order number.